View all Products; Solar Panels. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, … Renogy warranty registration. Goal Zero provides numerous ways for customers and buyers of their products to reach out to the company in case of any issue. 201 – 710 Redbrick St, Victoria, British Columbia Canada, V8T 5J3. Due to Covid-19 , you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. 90061 tel. See Details. 310.323.7916 For Continental U.S. Orders:Processing time can take between 1-3 business days. Real customer reviews of Renogy. Renogy is a renewable energy company that offers affordable, DIY solar solutions, from individual components to prearranged kits for on-grid and off-grid applications, and camping accessories. Whether you need an energy solution for your home, commercial property, power station, or even boat or RV, Renogy can meet- and exceed your standards. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Customer Support Access. The Renogy BT application and Renogy DC Home application allows users to remotely monitor and change their photovoltaic system's parameters with a few simple swipes on their smartphone or tablet. Shipping was fast and customer service has been great. Specialties: Renogy is a solar energy company that strives to provide the highest quality solar products on the market while still maintaining an affordable price point. For your clean energy needs. No one is answering my calls or emails. Each Renogy product is manufactured according to the highest quality… I NEED to know where my kit is. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. PWM Rover Elite 20A 40A - Manual PWM Rover Elite 20A 40A - Datasheet Fuses and Wire Gauge Customer Contact Services Call Center offers 24/7 Answering Service, Virtual Receptionist Services, and IT Outsourcing. Read honest and unbiased product reviews from our users. If you have any questions about tracking your order, please log onto your account to look for the tracking number. Renogy solar products. Customer Service Phone: 909-517-3598. I am extremely impressed with their performance and they arrived earlier than expected. Renogy Solar Panels are crafted according to the needs of each customer, and as our business expands, so will the product options. If you have any questions, please e-mail us at onlinestoreca@renogy.com. For International Orders:Processing time can take between 3-5 business days. Exclusions may apply See Details ... Tony W customer service was outstanding in helping me to figure out the components needed for the system I wanted to build. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Can't recommend until they do respond, as if you buy one and it's bad. That's better than email. They are being reckless with $2,000 worth of equipment. Toll-free (US & Canada): 1.866.247.6527 Fax: 1.866.607.6527: Address. I have been trying to contact them for 2 weeks!!!!! If you are a VoIP phone and IP camera installer, you will know if there is power and a data pair available for your equipment. Renogy Solar products sold by Renogy. Update 7/17/19: Still to date have NOT received any response from customer service, buyers be aware of these kind of business who gives phone number … Solar Applications. 310.323.2520 fax. There is a test mode that can determine if a standard PoE (36-Volt to 60-Volt) or non-standard (11-Volt to 60-Volt) passive PoE is being used. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Most claims approved within minutes. Hours. Here Renogy CA offer variety of content that will help you address your Solar needs and guide you through the installation process. Exclusions may apply See Details. Phone. Request a quick, Free Quote today! I would try and contact them and would just get hung up on every time. Upon shipment a tracking number will be provided for you. Please be prepared with your invoice or the following information: Orders over $200 may require a signature. This is the worst customer service I’ve ever received and will never ever be using renogy again. Surco Products, Inc. 14001 S. Main St. Los Angeles, CA. Renogy Australia provides 3 distinct solar panel calculators to help you estimate your power project requirements. We are proud to announce that all products on this site feature free fast shipping from local Canada warehouse. Let us examine the setup of the customer support service of Renogy. RNG International Inc. 2775 E Philadelphia St. Ontario, CA 91761, USA Phone Number: 1(909) 287-7111 Office Hours: Monday through Friday: 8:30 am - 5 pm PST Saturday and Sunday: Closed Customer Inquiries: Submit a ticket Business Solutions: solutions@renogy.com Dealers: dealers@renogy.com Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. To determine what size system will best fit your needs, we recommend using the Renogy solar panel calculator. Products. Our solar sizing calculator allows you to input information about your lifestyle and appliances and devices used to help you decide on the right number of solar panels to install for your system. Hear what 1330 buyers have to say | https://renogy.com. You won't get them over the phone. View all Solar Panels; Rigid Solar Panels FREE SHIPPING! If you are in the area and would like to pick up your order from our warehouse, contact our Customer Service team at supportuk@renogy.com. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Ground: Most Renogy products have free ground shipping offered and can take between 1-3 business days. Make sure this fits by entering your model number. Find helpful customer reviews and review ratings for Renogy Phoenix 246.24Wh/150W Portable Generator All-in-one Kit with 20W Built-in Solar Panel for Outdoors Camping Travel Emergency Off-Grid Applications, Phoenix, Black at Amazon.com. If we can’t repair it, we’ll send you an Amazon e-gift card for … See Details. For returns, please contact our Customer Service team at 1-800-330-8678 or customerservice@renogy.com. The company provides an email address and a telephone line for customers to contact their representatives. 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